Privacy Policy
Last updated: January 22, 2025
Introduction
ESP Solar ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you request a quote or contact us, we collect personally identifiable information such as your name, email address, phone number, home address, and information about your property and energy usage.
Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our website.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and respond to your quote requests
- Send you marketing and promotional communications (with your consent)
- Improve our website and customer experience
- Analyze usage patterns and trends
- Comply with legal obligations
Sharing Your Information
We may share your information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf, such as financing partners and installation teams.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
- Legal Requirements: If required by law or to protect our rights and safety.
Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to opt-out of marketing communications
- The right to data portability
California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us at privacy@joinesp.com.
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: